FAQ

1. Do you offer international shipping?
Currently, we only ship within the United States.

2. How long does delivery take?
Most orders arrive within 3–7 business days after processing.

3. Is shipping free?
Yes, we provide free shipping on all orders nationwide.

4. Can I track my order?
Absolutely. A tracking number will be sent to your email once your order has shipped.

5. What if my item is damaged during delivery?
Please contact us within 7 days of receiving your order with photos of the damage, and we will arrange a replacement or refund.

6. Do you accept returns?
Yes. We offer a 30-day return policy for unused and undamaged items in their original packaging.

7. Who pays for return shipping?
Customers are responsible for return shipping unless the product is defective or incorrect.

8. How do refunds work?
Refunds are processed within 5–7 business days after the returned product has been received and inspected.

9. Can I cancel an order after placing it?
Yes, orders may be canceled before they have shipped. Once shipped, our return policy applies.

10. How can I contact customer support?
You can reach us anytime by emailing contact@adbhome.shop or calling 410-944-2590 during business hours.